Data Handling, Processing and SecurityThe information collected from you is the personal information you provide for The Communication Troubleshooter to process your requests and bring you services that may be of interest to you. You can rest assured that all communication between your browser and this website is hosted in a secure UK-based data centre and the software used is kept up-to-date.
• Analyse data about webpage traffic to help us improve the way the site meets your needs. The service we use for this is provided by google analytics. data will be removed from the database at the end of the membership year.
NewsYou can subscribe to our mailing list to receive our newsletter. It contains news on communication and emotional intelligence and information on events (and occasionally products). You can unsubscribe any time simply by pressing the unsubscribe button in any email. Our mailing list is managed by MailChimp.
SurveysAt times we may send you a survey as a way of us determining how our service is meeting your needs and see if you have suggestions for improvement. Any responses received are used to helps us improve our service. We use survey monkey.
GeneralYour information will not be sold, reused, rented or disclosed to any third parties.
You are entitled to see any information held about you and may request any necessary changes to ensure that it is accurate and kept up-to-date.
Your information is retained for a reasonable period or as long as the law requires or permits.
Our site is a general audience site and does not knowingly collect any personal information from children. While our website may be viewed by children, we do not wish to receive data from children. No information should be submitted to, or posted at, our web site by visitors under 18 years of age without the written consent of their parent or guardian.